RECOMMENDATIONS WHEN SEARCHING:
‘ESSENTIAL OILS’ <=> ‘ESSENTIAL OIL’
‘BREAD WITH SEEDS’ <=> ‘BREAD SEEDS’
'ESSENTIAL OIL' <=> 'PRANAROM ESSENTIAL OIL'
* The result also can include products / manufacturers that have words that are similar to the one you are looking for, even if they do not match exactly.
Transport conditions.
Fees will be charged based on the weight of the order.
The conventional transportation service is 48-72 hours on weekdays on the peninsula.
TRANSPORTATION:
It will be calculated based on the country. To calculate the transportation price, when collecting shipping data, you are asked to enter the destination country. At this moment the system will inform you of the cost of transporting your order to your country. You will always be informed before finalizing the purchase. You can cancel the purchase process before completing it.
If the end customer decides to return, within 14 days from delivery (and that the law requires reimbursement), it will be the Customer who will bear these collection costs and customs charges if any.
For the rest of the countries, the transportation cost is calculated before completing the purchase. Transit to France is usually between 5-6 days, and 6-7 for Germany, Belgium, Italy, Luxembourg, Netherlands, Austria, Denmark and the United Kingdom (B2B). For the rest of the countries, consult.
In case of stock out, transit will be delayed until the new merchandise is received. Consult through our contact form or through the email you will receive with your order.
Money-back guarantee for bio-farma.es errors. bio-farma.es will assume any expenses related to errors made in the preparation and shipping of orders.
The transportation rate appears at the time the purchase is made and the destination data has already been entered.
The standard rates belong to mainland Spain and Portugal.
Special rate for the Balearic Islands, Canary Islands, Ceuta or Melilla.
The following shipment movements involve customs control and therefore the customs amount must be borne by the end customer :
WHAT HAPPENS IF I DO NOT PICK UP A PACKAGE AT CUSTOMS?
If for any reason you decide not to claim a package detained in customs, you should know that usually after a period of about 20 days and under normal conditions, the shipment will be returned to the sender, so you will not be able to recover it unless you agree with the opposite, so keep this in mind to avoid future surprises. In this case, the purchase amount will not be refunded under any circumstances due to extra transportation and customs clearance costs.
WHAT HAPPENS IF I DO NOT PICK UP THE PACKAGE AT A SERVICE POINT?
Orders that have been delivered to a Service Point must be picked up within 10 days. If not, the order will not be delivered. Without the option to claim the amount paid or the product.
SPECIAL CONDITIONS UK:
Due to Brexit, only B2B orders can be sent to the United Kingdom.
NOTES:
When you visit any website, it may collect or store information on your browser, generally through the use of cookies. This information may be about you, your preferences, or your device, and is used primarily to make the site work as expected. The information generally does not directly identify you, but it can provide you with a more personalized web experience. Because we respect your right to privacy, you can choose not to allow us to use certain cookies. Click on each category heading to learn more and change our default settings. However, blocking some types of cookies may affect your experience on the site and the services we can offer.
[Cookies Policy] [More information]These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually configured to respond to actions you take to receive services, such as adjusting your privacy preferences, logging into the site, or filling out forms. You can set your browser to block or alert the presence of these cookies, but some parts of the website will not work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our site. They help us to know which pages are the most or least popular, and to see how many people visit the site. All the information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you visited our site, and therefore we will not be able to know when you visited it.
These cookies allow the site to offer better functionality and personalization. They may be set by us or by third parties whose services we have added to our pages. If you do not allow these cookies some of our services will not work properly. It also enables storage related to security, such as authentication functionality, fraud prevention, and other user protection.
These cookies may be throughout the website, placed by our advertising partners. These businesses may use them to build a profile of your interests and show you relevant ads on other sites. They do not store personal information directly, but are based on the unique identification of your browser and Internet access device. If you do not allow these cookies, you will have less targeted advertising.
These cookies are set by a number of social networking services that we have added to the site to allow you to share our content with your friends and networks. They are able to track your browser across other sites and create a profile of your interests. This may modify the content and messages you find on other web pages you visit. If you do not allow these cookies you will not be able to see or use these sharing tools.
